Skydive Cancellation

Skydive Seven or another partner that promote jumps operated by Skydive Seven, reserves the right to cancel all experiences, promotions or services without prior notice. The jump may be scheduled for another available date. Our (decision on our initiative) effective cancellations, we will always refund the reserve deposits.

Skydive Booking Hour

The selected hour for your Algarve Tandem Skydive booking is only an approximation of the time zone you are willing to do your tandem, this does not mean you will be jumping at that specific time. This can be changed! You will receive a notification or call of the change. If you do not agree with the hour, contact us. Rejecting the invitation from our calendar (Google Calendar) does not result in the cancellation of the jump!

Payment Methods

For the online booking system and deposit payment we have 4 payment methods available: Multibanco, MB Way, VISA (credit cards) and PayPal. Locally on our airfield, if you wish to pay with Credit Cards you have 3% extra fee, and 5% extra fee for PayPal. If you wish to avoid this extra fees, you must pay in cash, Multibanco or MB Way. If you want to withdraw money, there is a machine outside the airfield!

Booking Process

All bookings must be done 12 hours in advance with our confirmation by email, phone or WhatsApp. If it is a last minute booking you should call +351 937 137 137. If you have been deep sea diving in the last 24 hours you cannot skydive.

Minimum Age to Skydive

Minimum age 16 years. Those aged 16 or 17 will need parental consent on our specific forms, that we can send in advance. Limit age: 80 years old. If you need the parental consent documents, ask us by WhatsApp or email.

Health and Weight

The maximum weight is 110kg, there is some tolerance up to 110kg with a special fee price table. Consult your doctor if you have any of the following chronic problems: respiratory, cardiovascular, orthopaedic, fainting, epilepsy, or any other relevant problem.

Airfield Checkin Rules

The Portimão Airfield is an aeronautical public facility under the management of the Portimão municipality, mandatory to bring identification (ID Card) to be able to enter inside the (Dropzone), either to skydive or watch some one skydiving.

Skydive in Group

We cannot guarantee the number of tandem customers jumping on each aircraft flight, nor that groups can all jump together. Whilst we do our best to accommodate our customers needs you should be prepared to skydive without any other tandem customers on the aircraft with you.

Tandem Jumps Order

The jumps are made according to the schedule and the order of arrival, based on online reservations. However, the organisation of the jumps can be changed so that Skydive Seven can optimize all the available resources, airplanes, air traffic clearances, customers’ weight among other logistical options.

Vouchers Validity

Vouchers are issued with 24 months (since July, 6th 2021). If you have exceeded this period, the voucher is not valid any more. If you want to extend the voucher more 90 days, will have a €60 fee, this must be requested inside the voucher validity. Vouchers are able to be transferred to someone else. Vouchers are non-refundable.

Skydive Video or Photos

The jumps can be recorded in HD Video and Photo, option services. The files, after editing of Skydive Seven, are delivered in person or sent via online Wetransfer or similar online file upload service. You must check if your email is correct before submitting the registration form.

Booking Confirmation

Skydiving activity depends heavily on several external factors, many of which we can not control or anticipate. Meteorology, supplies, air traffic control, aircraft operation, among others that can affect our activity. We advise you to contact us the day before your reservation.

Formal Complaints

Skydive Seven (Treino Avançado, Lda) have a complaints book located in the front office for anyone wishing to make a formal complaint. Any other complaints should be submitted in writing by email to info@skydiveseven.pt or by post to Treino Avançado, Aeródromo Municipal de Portimão, Montes de Alvor. 8500-059 Montes de Alvor.

Tandem Skydive from Lisbon

The booking deposit price are the domestic flight tickets, they are not refundable if the skydiving experience is canceled. Skydiving activity depends heavily on several external factors, many of which we can not control or anticipate. 

Clothing & Footwear

Bring comfortable clothes on the day of your tandem skydive, we suggest jeans, T-shirt or Sweatshirt. Footwear, sports shoes. If you do not have any of this, do not worry, we have shoes and clothes for you.

 

Extra Weight Fees

From 90 kg to 99.9 kg = 15€, 100 kg to 109.99 kg = 30€, + 110kg = 40€. A Tandem passenger with over 110 kg will be subjected to an evaluation by a professional Skydive Seven instructor.

Lockers

Skydive Seven have locker, with a deposit of €1, where you can store your personal belongings. Upon use, a unique key will be delivered. The use of the lockers is your responsibility, the loss of the key implies a payment of €20 for the break-in service and installation of a new system.

Give up and No-show

Free cancellation with full refund if you contact us by email, phone or chat 72 hours before the day you have booked the skydive experience (Tandem Skydive). No-show means there is no right to refund the deposit amount.

Deposit Amount

Advance payment of part of the total amount, paid at the booking moment. The remaining amount is paid locally on the day. The amount will not be refunded in case of NO SHOW. The deposit can be used for 12 months from the first date of booking. At the end of this period, the reservation is null without refund of the deposit amount.

Forbiden Objets

Inside the plane or during the skydiving experience, for safety reasons, the following personal items are prohibited: earrings, necklaces, analogue or digital watches, lighters, cell phones, camcorders, knives and other sharp or explosive objects!

 

Experience Duration

The average time for Tandem Skydive Experiences are 2 to 4h, however, many external factors and internal organisation can greatly increase the waiting time in high or low season. For example: hot days, traffic and local air control, delay of other customers, organisation of the total weight of the group, among many other factors specific to air activities.

Food / Meals

Tandem jumping is an extraordinary experience, so feed yourself with light meals and without exaggeration. It is forbidden to drink alcoholic beverages on the day of the jump.

External Cameraflyer

This service is only available in the tandem jump at 15,000 feet and with reservation and advance payment at least 48 hours in advance, it is still limited by the daily management of the skydiving air operation!